*Last updated:* 07th December, 2025

Introduction 

This Privacy Policy explains how *Real Touch Laminates* located in Pune, Maharashtra collects, uses, discloses, and protects personal information when you visit or use our website *realtouchpune.odoo.com* and any related services (collectively, the “Services”). By accessing or using the Services, you agree to the practices described in this Privacy Policy.

Information we collect 

Depending on how you use our Services, we may collect the following categories of information:

- Identification data: name, contact number, email address and any other details you provide through forms or inquiries. 

- Usage data: IP address, browser type, device information, pages visited, time and date of visit, and referring URLs. 

How we use your information 

We use the information collected for purposes such as:

- Providing, operating, and maintaining the website and Services. 

- Responding to your queries, support requests, and feedback. 

- Sending marketing or promotional communications where permitted by law and with your consent where required. 

- Improving our Services, user experience, and security (including analytics, troubleshooting, and fraud prevention). 

- Complying with legal obligations and enforcing our rights.

Legal bases for processing (if applicable) 

Where data protection laws require a legal basis, we process personal information based on one or more of the following

- Your consent. 

- Compliance with legal obligations. 

- Our legitimate interests (such as running and improving our Services, preventing fraud, and securing our systems), provided they do not override your rights.

 

We happens to personal information we have
- We not share your information collected from forms & queries to any type of service providers or 3rd party vendors.

We do not sell your personal information in the ordinary sense of the term. If any law considers certain data sharing to be a “sale,” we will comply with the relevant opt‑out or consent requirements.

Data security 

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and you use the Services at your own risk.

Data retention 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law, regulations, accounting, or reporting obligations.

Your rights 

Depending on your jurisdiction, you may have rights such as:

- Accessing the personal information we hold about you. 

- Requesting correction or updating of inaccurate or incomplete data. 

- Requesting deletion or restriction of your data, subject to legal limitations. 

- Objecting to certain types of processing, including direct marketing. 

- Withdrawing consent where processing is based on your consent. 

You can exercise these rights by contacting us at the details provided below. We may need to verify your identity before responding.

Third‑party links and services 

The website may contain links to third‑party websites, plug‑ins, or services. Once you leave our site or interact with third‑party features, their own privacy policies and terms apply, and we are not responsible for their practices.

Changes to this Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top indicates the latest revision. Continued use of the Services after changes become effective constitutes your acceptance of the updated Policy.

Contact us 

If you have questions or requests regarding this Privacy Policy or your personal information, please contact:

*Real Touch Laminates* 

Email: realtouchpune@gmail.com

Phone: +91 7071270719

Address:

Plot no.13, New Timber Market, Bhawani Peth, Pune - 411002